FREQUENTLY ASKED QUESTIONS
Expert Garage Door Repair & Installation Answers for Windsor & Essex County Homeowners
HAVE A GARAGE DOOR OR OPENER QUESTION?
Read our answers to common questions about broken springs, smart openers, emergency repairs, pricing, and winter weatherseals in Southwestern Ontario.
This is most commonly caused by a broken torsion spring or an engaged emergency disconnect release. When a spring breaks, the door is too heavy for the electric opener to lift. Check above the closed door for a visible 2-inch gap in the steel spring coil. If broken, call us immediately—do not attempt to lift the door with the opener.
We provide 24/7 emergency dispatch throughout Windsor, Essex County, and Chatham-Kent. In most areas, our on-call mobile technician arrives at your home within 45 to 90 minutes with fully stocked service trucks.
Standard builder-grade garage door springs are rated for 10,000 cycles (roughly 5 to 7 years of normal daily use). A Plus Garage Door exclusively installs heavy-duty high-cycle oil-tempered springs rated for 20,000 to 30,000 cycles, offering more than double the lifespan.
No! Garage door springs store lethal amounts of rotational kinetic energy. Standard DIY tools can slip during winding, resulting in severe bone fractures, head lacerations, or amputations. Spring replacement must always be performed by certified, insured professionals with proper winding equipment.
If your opener's overhead lights blink 10 times, the safety photo-eye sensors located near the floor on either side of the door are either blocked, out of alignment, or suffering from a broken wire. Check for leaves, spider webs, or misaligned sensor brackets.
We service and repair all major overhead door and opener brands, including LiftMaster, Chamberlain, Clopay, Garaga, Amarr, Wayne Dalton, Genie, Craftsman, Haas Door, and C.H.I.
Garage door repair and installation costs are based on door dimensions, thermal insulation ratings (R-12 to R-18 polyurethane), required hardware specifications, and spring cycle ratings. A Plus Garage Door provides 100% free in-home inspections and transparent flat-rate written estimates before any work begins, backed by a strict zero-hidden-fees guarantee.
Grinding and squeaking indicate dry steel roller bearings, metal hinges rubbing without lubrication, or misaligned tracks. We recommend our comprehensive 25-point annual maintenance tune-up to silence noises, balance spring tension, and lubricate all moving parts with specialized non-drip lubricants.
You can book service 24/7 by calling +1 (226) 841-5322, emailing contact@aplusgaragedoor.org, or submitting our online quote form for same-day service across Windsor, Essex, Chatham, Leamington, and surrounding areas.
Still Have Questions? We Are Here to Help!
If you can't find the answer to your specific garage door mechanical or electrical problem here, do not hesitate to contact our helpful local customer support. We are happy to discuss your door configurations and dispatch a technician to assist you.